Success Story

Boosting Team Performance and Well-being in a FMCG Multinational

A FMCG multinational improved team well-being and performance by addressing stress, resilience, and mindset. The program reduced workloads, increased morale, and delivered measurable results, including higher retention and lower absenteeism, in just one year. Discover how

Context & Challenges

A leading Fast-Moving Consumer Goods (FMCG) multinational, known for its talented teams and rigorous processes, faced a growing problem. What had once driven efficiency and innovation was now causing stress and burnout. Strict procedures stifled creativity, made work harder, and hurt employee engagement. Despite efforts to boost well-being, stress levels continued to rise.

With market pressures increasing, competition intensifying, and workloads piling up, the director of a high-performing team knew it was time for a change.

Objectives

The objective was simple yet ambitious: improve well-being and performance at the same time. This meant creating a resilient, agile team ready to tackle challenges while reducing leaders’ workload without compromising results.

QiLeader Approach

QiLeader introduced its scalable Culture Program, designed to balance well-being and performance with minimal time investment. The program included:

Assessments
To understand team dynamics and identify areas for improvement.
Inspiring Moments
To motivate and bring the team together.
Team Coaching
Helping team members overcome personal and shared challenges.
Workshops
Offering practical tools for managing stress, building resilience, and fostering a growth mindset.
Self-Paced Micro-Content
Tailored to the team’s needs, allowing for flexible, easy learning.

The program was carefully aligned with the team’s objectives and milestones, ensuring every element was practical and effective.

Results

The transformation was remarkable. Team well-being improved significantly, performance metrics soared, and workloads became more manageable. The team leader, impressed by the results, introduced the program to her new team after a promotion, achieving similar success.

Key outcomes included:

  • 14% increase in well-being, even as the broader organization struggled.
  • Lower workloads and higher resilience, allowing the team to perform better under pressure.
  • Positive ROI in the first year, thanks to higher retention and reduced absenteeism.

The Bottom Line

The QiLeader Culture Program proved that well-being and performance don’t have to be separate goals. By addressing them together, the program helped teams thrive in challenging times, setting a new benchmark for organizational success.

Ready to see how your team can benefit? Let’s get started!

Proven benefits of the QiLeader approach on results, profits, well-being, engagement and turnover

On top of reaching each company’s personalized goals, QiLeader also aims at rebooting leaders and their teams for more impact in fast & busy times, by deeply reprogramming their habits. Research among 500 respondents shows that a rebooted leader (i.e. a leader who adopted the 5 habits of fast & busy times, namely: Rhythm, Purpose, Growth Mindset, Resilience and Focus) shows significantly better results compared to a more traditional leader or employee. For instance, a rebooted QiLeader is 72% more motivated than a traditional leader or employee, experiencing less stress (by 59%) and a decreased workload (by 45%). The likelihood of this QiLeader looking for another job is also decreased by 50%.

The same research shows that rebooted leaders work on average 10% less than traditional leaders while having 47% more impact, impact being defined in terms of reaching one’s objectives.

Assessments taken by participants to QiLeader programs before and after the training show an increased adaptability to the fast & busy times, with an average progression of 28% across the 5 habits assessed in 3 to 4 months. Biggest improvements are visible in Mindset (moving from a fixed to growth mindset) and in Focus (From overwhelmed & operational to focused and strategic.

Decreased absenteeism

The cumulative effect of increased impact, energy and motivation, together with decreased workload and stress results in a significant drop in absenteeism. The QiLeader techniques applied by Murielle Machiels during her time as CEO of an educational publishing company resulted in a 50% decrease in absenteeism. QiLeader also relies on a number of testimonials from participants saying that they avoided burnout thanks to the principles learned through QiLeader courses.

In Belgium, absenteeism is estimated at 10% per year and research shows an average cost of absenteeism of 2.450€ per year per employee.

For a group of 20 leaders, the absenteeism cost would be approximately 49.000€.

Decreased employee turnover

Average employee turnover rate is 10% depending on your industry. The cost of replacing a leader varies between 50% and 213% of their annual salary cost. For a group of 20 leaders with an annual salary cost of 100.000€, the employee turnover cost would be at least 100.000€ (50% of the annual salary cost of 2 people). This cost includes loss in productivity, replacement costs, recruitment costs, onboarding costs… 

Our research shows that rebooted Qileaders are 50% less likely to look for another job. 

See this participant’s testimonial: “It was a crisis moment for me at that point, because I was choosing between ‘Do I stay in this company? Maybe I should go someplace else…’ or ‘Do I find a way to make myself more motivated? And doing the course remotivated me.” (full testimonial here: https://youtu.be/zwRw0h7DeW0).
In Belgium, absenteeism is estimated at 10% per year and research shows an average cost of absenteeism of 2.450€ per year per employee.

For a group of 20 leaders, the absenteeism cost would be approximately 49.000€.

The ROI of the program based on previous results & research (only taking into account absenteeism and retention)

The program costs:

30.000€ for 20 leaders

Estimated 50% reduction of absenteeism:

24.500€ lower costs

Estimated 50% reduction in employee turnover:

50.000€ lower costs

Estimated profit increase:

44.500€

Mindset-based training increases profits three times more than standard business training

A World Bank study, conducted in partnership with the National University of Singapore Business School and Leuphana University, revealed that mindset-based training increases profits with 30% while traditional business training increases profits with 11%. This study was conducted among 1,500 entrepreneurs divided into 3 groups. One group didn’t receive any training and served as base to compare the other two. One group received a business training and one group received a mindset-based training.

The cost of the mindset- based training was already repaid within the first year thanks to increased profits and is 3 times more profitable than a classic business training.

QiLeader is a mindset-based training and is more sustainable in the long-term as employees and leaders are better equipped to deal with change but also to whatever challenge they face. More traditional business trainings (focusing on hard skills only) get rapidly obsolete as techniques evolve rapidly in the market.

What we offer

Programs for busy leaders

Teams and organizations

Regenerative In-Company Program

A tailor-made program for teams and organizations who want to take the path to authentic transformation and success thanks to regenerative leadership habits.

  • Restores Focus and Productivity
  • Revitalizes Empowerment and Autonomy
  • Regenerates Employee Well-being
  • Strengthens Sustainable Leadership Skills

Team Leaders

Regenerative Leadership – Collective Shift

A unique program to drive collective transformation, empower resilient teams, and foster sustainable success. Designed for leaders ready to inspire adaptive, purpose-driven cultures in today’s fast-paced world.

  • Drive Collective Transformation and Engagement
  • Build Team Resilience and Agility
  • Foster Empowerment and Ownership
  • Create a Culture of Sustainable Performance

For Individual Leaders

Regenerative Leadership – Foundations

An unique blended program to become a regenerative leader, have more impact and reach your goals. Designed for busy leaders facing the challenges of these fast and busy times

  • Enhances Agility and Adaptability
  • Boosts Resilience and Work-Life Balance
  • Fosters Purpose-Driven Leadership
  • Cultivates a Growth Mindset

They also succeeded

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Agility

Boosting Resilience and Agility in a Global Food Leader

To stay competitive, a global food and beverage leader needed to boost agility and resilience. The QiLeader program helped employees embrace change, enhance well-being, and improve collaboration, resulting in a more engaged and adaptable workforce driving innovation and performance.
Turning Resistance Into Long-Term Success for a Leading Coffee Company

Growth

Turning Resistance Into Long-Term Success for a Leading Coffee Company

Belgium’s leading coffee company set out to rebuild its workplace culture, boosting employee engagement and breaking down resistance to change. With leadership development and team workshops, the company strengthened collaboration, improved agility, and created a shared purpose, setting the stage for future growth.

Empowerment

Co-Creating a Tailored Growth Program for High Potentials in the New World of Work

An international industry company faced the challenge of aligning the aspirations and capabilities of its high-potential employees with the evolving demands of the business and global context. QiLeader was engaged to co-create a leadership development program that empowered these individuals to shape their growth journey, ensuring future leadership success and organizational alignment.